Shipping Policy

At Mimosa Hostilis USA, we are committed to delivering your order promptly, securely, and with care. Please review our Shipping Policy for details on processing times, shipping methods, and delivery expectations.

1. Order Processing Time

  • All orders are processed and shipped within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. Shipping Methods & Delivery Times

We ship using trusted carriers to ensure fast and reliable delivery. Estimated delivery times:

  • USA Domestic Shipping: 2–3 business days

  • International Shipping: 5–7 business days (depending on destination and customs clearance)

Note: Delivery times may vary due to weather, holidays, or carrier delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on the destination and weight of the package. You can view the final shipping cost before completing your order.

  • Free Shipping may be available for qualifying orders within the USA (check homepage for current offers).

4. International Shipping

We offer international shipping to many countries. Please note:

  • The customer is responsible for any customs duties, taxes, or import fees imposed by their country.

  • Customs processing may delay delivery.

  • We do not take responsibility for packages held or rejected by customs.

5. Order Tracking

Once your package ships, you will receive an email with your tracking number. You can monitor your shipment’s status directly through the carrier’s website.

6. Lost or Delayed Packages

If your package appears delayed or lost:

  • First, check your tracking number for updates.

  • If there is no movement after 7 days (domestic) or 21 days (international), contact us at sales@mimosahostilisusa.com and we will investigate.

  • We may offer reshipment or refund depending on the situation and shipping method used.

7. Incorrect Address

Please double-check your shipping address before placing your order. Mimosa Hostilis USA is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.

8. Discreet Packaging

We respect your privacy. All orders are shipped in plain, discreet packaging with no product names or branding on the outside of the package.

Questions?

If you have any questions about your order or shipping options, don’t hesitate to reach out:

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